Knit Sew Well uses Canada Post, and shipping fees are calculated at check-out. Orders will be shipped out within two business days, excluding statutory holidays and weekends.
Knit Sew Well is not responsible for errors in your address. Please make sure to enter your address properly when ordering. If you have made a mistake in your address when placing an order, please contact us immediately using the contact form. If your order has already been fulfilled before you noticed that the address was incorrect, it is your responsibility to contact your local post office and have them redirect the package. When a package is returned to us due to an address error or if it was unclaimed, we will refund the cost of the physical items only. Shipping and handling charges will not be refunded.
Free local pick-up is available. We will contact you when your package is ready and arrange a convenient pick-up time.
Free shipping is available for orders over $200.00 before taxes.